Calling London‘s Buzziest, Brightest Graduates!

Work with IncomeMAX! A fantastic opportunity to gain valuable PAID work experience with a fast-developing Community Interest Company in an accessible East London location.

Come and join our friendly team as a trainee welfare advisor for the UK’s entitlement experts, IncomeMAX.

Who are we?                                   

IncomeMAX are the entitlement experts. We help people to make sense of their benefits, tax credits, expenditure and debt issues.

What do we do?

We provide personalised telephone-based advice to our customers, to help them maximise their income and minimise their expenditure.

We do this through a range of projects commissioned by our partner organisations.

What does the job involve?

We help our customers to maximise income and minimise their expenditure, so that moving forward they are in a much better position financially.

For this particular project you’ll mainly work on the telephone, talking to customers and carrying out in-depth benefit verifications.

There will also be a high level of administration required, e.g. composing and sending letters, completing reports, tracking your results and undertaking recorded conference calls.  

Sounds like hard work?

It is. But it’s rewarding and ground-breaking. IncomeMAX is unique in its approach and we’re a company going places. Our trainee welfare advisors will help us to develop our business and the possibilities for future development are endless.

Are you our ideal candidate?

You might be if you are.. brilliant on the telephone, hard working, caring, bright, buzzy, ready to learn, conscientious, brilliantly numerate, fantastically literate and a people person.

You’ll be a quick learner and possess excellent research skills. You’ll have an interest in helping people (within professional boundaries) and an understanding of issues people face in life; e.g. unemployment, disability, debt, caring, children, bereavement, old age, mental health, maternity, fuel poverty, child poverty, housing and social care issues…. to name just a few.

Ultimately, you’ll be self-motivated, energetic and ready to give your all for IncomeMAX, our customers and our partners. 


The initial week-long training is intensive and you will be expected to study outside of work hours as well as undertaking the formal office-based training. A self-starting, positive attitude and dedication will be required to get up to speed quickly so please take this into consideration before applying.

What we promise in return

£12k salary

In-depth, intensive training

Opportunities for development within a range of sectors including finance, energy, debt management, local authorities, charities and advice

Accessible East-London based location (Dagenham Heathway Tube - District Line)

Give yourself a head start…

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To apply send a buzzy email to or call us on 0300 777 7772

Project commences September 2012

Apply today


We are… the BBC’s regular benefits experts… London Leaders… Go Awards Best Service Finalists… Advice UK members… Social Enterprise Coalition Members